After the initial launch you should continue to make changes based on user data and feedback.
Data sources available:
Views, comments, likes, downloads - review data on the most popular content and sectionsTo access, go to Admin > Reporting > Data Centre > Content Report
Search data - review data on what users are searching for and make relevant updatesImprove search resultsSession recording - Integrate with session recording software (third-party software fees apply)
Your intranet should allow users to provide ongoing feedback.
A few options:
Site feedback form - ensure a feedback form is available on your site and that submissions are responded to
Comments - allow for comments or reactions on contentContent with comments
Connect directly with users - integrate with customer dialogue software (third-party software fees apply)Intercom software
Survey your users annually to help decide on relevant improvements.
Example annual survey #1 Example annual survey #2 Example annual survey #3
Hints and tips: