Training

Site management

Training for intranet supervisors

A 2-hour classroom-based training session for intranet manger(s) to cover high-level administration of the site such as:

• template management
• section management
• search terms and metadata management
• reporting
• user permissions
• archiving and notifications

General format for sessions:

• Overview of each topic area (e.g. adding new users, copying a section)
• Demonstrations by trainer, stopping for questions
• Participants to run through set exercises to  check understanding of topic areas

The sessions can be run at our offices, at yours, or using screen-share technology,

Content Management

Training for content creators

An initial 2-hour classroom-based training session OR webinar for primary content publishers (e.g. with responsibility for department content areas).

To cover:

• creating and editing articles
• editing section pages
• managing section settings

Article management guides 

Writing for the Web

Training for content owners and content creators

A 30-minute webinar covering writing for the web. Open to all interested staff.

We cover:

• Identifying your audience & content objectives
• Ensuring your audience knows "what to do next"
• Writing simple section page introductions
• Adding good document descriptions
• Creating clear and well-structured forms 
• Adding content metadata to improve search

Writing for the web - key points