Intranet engagement formula Part 5 | Summary

So here is our complete engagement model. 

Screenshot 2021-04-08 at 15.47.37.png

You take the raw data (the bottom row) and feed it into the model and out comes the engagement score.

As you can see there is much more to it than just a single engagement score.

The model has three key strengths. Firstly, each metric is meaningfully combined with the other metrics to build up a rich model of a site’s engagement. The model can be drilled into and explored, and it makes a powerful diagnostics tool.

The second major strength is that all relevant aspects of a site’s activity are included, so you get a truly complete picture of your engagement.

And finally, everything measured in terms of a site’s own potential. 

It does not rely on internal benchmarking or any subjective methods. 

This means that sites can be meaningfully compared to other sites. 

Screenshot 2021-04-08 at 15.48.02.png


SMLWRLD intranets

SMLWRLD’s new SaaS intranets start at £180/annum for SMEs. Pricing for enterprises with over 100 users will vary. A 30% reduction on all pricing plans is available for public sector and not for profit organisations. A full breakdown of pricing can be found on the SMLWRLD pricing page.



SMLWRLD is a London-based SaaS intranet provider, with team members working around the globe. In addition to delivering seamless internal communications, knowledge management, collaboration and transactional tools, SMLWRLD intranets are a vital tool for businesses in their quest for sustainability, staff wellbeing and greater Corporate Social Responsibility. To find out more, contact SMLWRLD Managing Director Dan Jones at or on +44 (0)207 502 3591.

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